Terms of Service

Terms of Service

Last Updated: June 2026

Welcome to Truly Silver. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. General

By visiting our website and/or purchasing from us, you agree to comply with these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or
  • You are using the website under the supervision of a parent or legal guardian.

3. Product Information

We strive to display product images, descriptions, and pricing as accurately as possible.

However:

  • Actual product colors may vary depending on your device screen.
  • Minor differences in appearance may occur.
  • Product availability is subject to stock availability.

We reserve the right to modify, discontinue, or update products at any time without prior notice.

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR).
  • Prices are subject to change without notice.
  • Payment must be completed before order processing.
  • We reserve the right to refuse or cancel any order if fraudulent or unauthorized activity is suspected.

5. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse any order
  • Limit quantities purchased
  • Cancel orders due to pricing errors, stock issues, or suspected fraud

If payment has already been made for a cancelled order, a full refund will be issued.

6. Shipping & Delivery

Delivery timelines provided on our website are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Circumstances beyond our control

Truly Silver is not responsible for delays caused by third-party logistics providers.

7. Returns, Refunds & Exchanges

Our Return & Refund Policy forms part of these Terms.

Please note:

  • We do not accept returns for change of mind or personal preference.
  • Refunds or exchanges are only available for damaged or incorrect products, subject to verification and policy conditions.

8. Intellectual Property

All content on this website, including:

  • Logos
  • Product images
  • Designs
  • Graphics
  • Text
  • Website content

is the property of Truly Silver and may not be copied, reproduced, distributed, or used without written permission.

9. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Disrupt website functionality
  • Upload harmful software, viruses, or malicious code
  • Misrepresent your identity or information

10. Limitation of Liability

To the maximum extent permitted by law, Truly Silver shall not be liable for:

  • Indirect damages
  • Loss of profits
  • Business interruption
  • Consequential losses arising from the use of our website or products

Our total liability shall not exceed the amount paid for the product purchased.

11. Accuracy of Information

While we strive to keep information accurate and up to date, we do not guarantee that all information on the website is complete, current, or error-free.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon posting on this page.

13. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Madhya Pradesh, India.

14. Contact Information

For any questions regarding these Terms of Service, please contact:

Truly Silver
Email: mahadevabhushan28@gmail.com
Phone: +91 9993188209

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.